In recogntion of NPSTW 2017, the IPSA Communications Committee worked on several projects to raise awareness.

From webinars and photos to personal stories about what it's like being the first, first responder - we invite you to read and share the stories below we received from telecommunicators around the country. 

The thin gold line: What it’s like being a 911 call taker or dispatcher in today's climate

What is the story behind the #IAM911 movement?

#IAM911: An apartment fire and the calming voice in the dark

How a dispatcher, 911 call taker took cautious steps to save a woman’s life

Why the tough 911 calls, worst days are officer involved or when translation services are needed

How tragedy affects 911 call takers, dispatchers

#NPSTW Video Stories from the Field IPSA

Webinar: Integration of Tactical Dispatch: Critical Support for Incident Commanders

Webinar: 911 - The Critical Voice of Dispatchers/Call Takers

In addition to the articles and webinars, we also received a number of photos of agencies celebrating NPSTW. Here are some of our favorites:

Above: CMPD's Telecommunicator of the Year and Supervisor of the Year ceremony . Our Telecommunicator of the Year is Yessica Rodriguez and the Supervisor of the Year is Sonya Shores. Congratulations! 

  

Above: The City of Troy (Alabama) recognizes the hard work of its dispatchers during the National Public Safety Telecommunicators Week Proclamation Day signing, a yearly event. 

  

Above and below:  CCEMS (Texas) Communications Center rolled out the red carpet for their telecommunicators this week! 

   

Below: Augusta (Georgia) Communications Center shows their NPSTW spirit from by having a Super Hero Day and Tacky Wacky Day! 

Thank you to everyone who participated in NPSTW and sharing your stories with the IPSA. We appreciate your dedication and service to the public safety profession.